Six Sigma has many important metrics, which are all discussed in Lean Six Sigma Green Belt Training. Several of these metrics address defects. Six Sigma is all about reducing defects. Six Sigma courses are free. It is important to understand metrics that deal with defects. Six Sigma uses three primary metrics to measure defects: Defects Per Unit (DPU), and Defects […]
A Data Collection Plan is created during each phase of the Six Sigma Method’s DMAIC framework. It is useful to know what areas you should be focusing your efforts on, if you have Six Sigma Green Belt training. It is a detailed document that outlines the exact steps and the sequence required to gather the data for a Six Sigma […]
About Darkside, inc. The Darkside ransomware group announced their RaaS (Ransomware-as-a-Service) in a “press release.” Since then, they have become known for their professional operations and large ransoms. They provide web chat support to victims, build intricate data leak storage systems with redundancy, and perform financial analysis of victims prior to attacking. The group’s name, Darkside, evokes the image of […]
A company’s main purpose is to create value for customers in a cost-effective and efficient manner. Customers are the main concern during the Service Strategy stage in the ITIL Lifecycle. Service Utility and Service Warranty are the two key inputs that will determine if an IT service is providing value to customers. These two factors must be in place to […]
What is Cost of Poor Quality (COPQ), or Cost of Quality? The Cost of Quality, also abbreviated COQ, is another term for Cost of Poor Quality. Let’s briefly explain what COPQ is according to Six Sigma principles. It is another common metric that Six Sigma projects use, as we discussed in the Lean training course. These are the costs associated […]
Don’t assume that you have the decision-making power. It is important to know who the sponsor really is. Do not assume that your sponsor would approve of the project. It’s not easy to get funding from their boss if they don’t want to. Kimberly’s case shows that executives generated ideas for projects and the CEO made decisions about what to […]
Photo by lenifuzhead via Flickr You may have noticed that I used a link for MPMM and Method123 above each comment box. They have been removed and I no longer recommend them. They have good products, and I’ve heard good things about them. That is why I put the links up. They might also have great products, as I mentioned […]
“If we all helped each other, there would be no need for luck.” Sophocles ‘Good luck.’ How many times have you heard this from someone? How often have they said it to you? Sometimes, a polite response to a situation is to say ‘Good Luck’. It is similar to ‘Have you a nice day’ to someone going through difficult times. […]
Why? – by annna via Flickr Ony had just completed a year-long project and was exhausted. He had been keeping a file of lessons learned throughout the project. Now that it was finished, he was looking back at the entire year. Let’s take a look at one of the lessons Tony and his team learned for this particular project. It […]
Pam Warren shares her thoughts today on the mistakes project managers make. Pam Warren, who suffered life-altering injuries in the 1999 Paddington Train Crash, has been a master at re-invention and a catalyst to change in her life and the lives of others. She retrained as a Prince 2 Practitioner project manger, building on her experience as a businesswoman as […]