Robotic Process Automation for 2021 – Digital Transformation Popular Applications

Introduction:
In the last few years, major conglomerates have invested heavily in automation to improve their business processes. Gartner research estimates that globalRobotic process automation (RPA), software revenue will reach $2 billion in 2021. Robotic Process Automation is a software that automates repetitive tasks in high volumes. RPA allows for the creation of “digital workers” (or “bots”) that capture and decipher assignments from pre-existing applications. RPA’s primary purpose is to allow employees to centralize high-priority tasks and offload routine work to “bots”. RPA mimics inputs and improves efficiency. Let’s now discuss the Top Applications of Robotic Process Automation in 2021.
RPA adoption is available on Demand
The COVID-19 pandemic requires automation. To improve productivity, the remote workforce requires digital transformation strategies. Robotic Process Automation software automates by providing end-to-end automation and accelerates integration of AI/Smart analytics. RPA software automates repetitive, mundane human tasks. Automation is used in many applications. UiPath platform allows you to manage your workforce using high-end automation.
Popular Applications of RPA
There are many ways to use RPA. Some of the most popular Robotic Process Automation Applications include:
Customer Service
Customers expect faster customer service. Chatbots can be used to answer customer questions. Additionally, questions are categorized and sorted. Sorting ensures that the right customer service team is assigned to the query. Automating 70-80% of Rule-based customer service is possible. This is a common Robotic Process Automation application that we all use every day.
Invoice Process
Repetitive large-volume tasks can lead to late or incorrect payments, which can result in poor customer service. It is important to recognize that invoice processing can be a difficult task and requires automation to consolidate the data into a database. RPA automates data processing using OCR, minimizing human effort. This is a common Robotic Process Automation application that everyone uses.
Sales Orders
Sales representatives spend a lot of time in CRM and ERP systems. Finance analysts might duplicate data into another module, which could lead to duplication or possible errors that can impact productivity. RPA automates sales orders entry and invoicing.
Price Comparison & Storing Customer Data
When placing bulk orders, price comparison is crucial. Quality and price must always be considered before purchasing. Manual research takes a lot of time. RPA can be used to compare prices in these situations. Robotic Process Automation is a useful tool that stores customer data and organizes it to make it easier to access. The data is classified based on factors such as purchase information, contact details, and personal data. RPA reduces errors with accuracy and makes data storage easier. RPA adoption can reduce repetitive tasks up to 80%.
Processing of HR Information and Payroll
Processing and managing HR information can be a time-consuming and difficult task. The business generates a lot data that is difficult to organize. RPA System can collect and organize HR information such as payroll, reimbursements, employee histories, etc. It is important to pay attention to employee productivity and work culture.
Processing and managing HR information can be a time-consuming and difficult task. The business generates a lot data that is difficult to organize. RPA System can sort and collate data.