Explore Exam MS-220:Troubleshooting Microsoft Exchange Online (Beta)
TABLE OF CONTENTS1. Introduction2. What is this Article? Prerequisites for taking the MS-220 Microsoft Certification Exam. Skills required to pass the MS-220 Microsoft Certification Exam5. Percentage of all MS-220 Modules Questions7. MS-2208 Study Material and References About CloudThat
Introduction
Microsoft Certifications are a way to prove your ability to perform real-world tasks in challenging work environments. This guide is for candidates who are interested in obtaining the Microsoft 365 Certified: Exchange Online support engineer specialty through Microsoft Exam MS-220 Troubleshooting Microsoft Exchange Online (beta). To fully understand any problems, aspirants will need to work with customers and other stakeholders. They must also communicate with administrators and colleagues working with similar technologies. Candidates should have some knowledge of Exchange PowerShell modules and PowerShell. Support engineers must also have extensive experience in Microsoft Exchange Online deployment, management and troubleshooting. This blog post aims to raise awareness about the MS-220 exam certification.
What is this Article?
You will need to have the right training and study material in order to pass Exam MS-220 Troubleshooting Microsoft Exchange Online. Here is a comprehensive guide to the MS-220 exam. To make your learning experience more enjoyable, you can find the prerequisites, the skills required to pass the exam, as well as a summary of the key learning points from the various modules.
Prerequisites for taking the MS-220 Newly Released Course
This certification is for support engineers. They must have a deep understanding of how to identify, troubleshoot, and resolve issues with Microsoft Exchange Online and hybrid Exchange environments.
Skills Tested in the MS-220 Microsoft Certification Exam
This is a list of the skills that were tested during this certification exam. Microsoft Docs). You can also download the outline of exam skills.
Troubleshoot mail flow problems (20-25%)
Troubleshoot compliance issues and retention problems (25-30%)
Troubleshoot issues with mail clients (20-25%)
Troubleshoot Exchange Online configuration problems (15-20%)
Troubleshoot migration and hybrid issues (10-15%)
Percentage of the Question For All MS-220 Modules
Troubleshoot mail flow problems (20-25%)
This module will ask you questions about troubleshooting online mail flow issues, troubleshooting email flow issues with external systems and other mail flow issues.
Troubleshoot compliance issues and retention problems (25-30%)
This module discusses troubleshooting compliance problems, troubleshooting retention issues and troubleshooting Office Message Encryption(OME) and S/Mime Issues. It also discusses troubleshooting mailbox auditing issues and troubleshooting journaling.
Troubleshoot issues with mail clients (20-25%)
This module covers Troubleshooting connectivity and authentication issues, troubleshooting Calendaring Issues, troubleshooting Calendar Sharing Issues, and troubleshooting issues when using mobile devices.
Troubleshoot Exchange Online configuration problems (15-20%)
This module covers troubleshooting issues with provisioning, troubleshooting recipient issues and troubleshooting orgwide settings.
Troubleshoot migration and hybrid issues (10-15%)
This module addresses issues with hybrid configurations and migration problems.
Refer to the Study Material